If you are looking for a reliable hosting company, it is important that you not only look at the features that it provides but also look at how well they maintain their services.
Uptime is a measure of how long a particular service (in this case, web hosting services) is running unhindered. The higher the uptime value, the better it is for you and your website.
Website downtime is something that you’d want to avoid at all costs because it could potentially mean a loss in sales, as well as a huge dip in website traffic, among other negatives associated with it.
Now, hosting companies would typically assure their users of amazing uptime and that is why they usually provide hosting uptime guarantees.
Read further to find out all of the information that you need to know about it so that you will know if a company’s guarantee is trustworthy or not.
Why Website Uptime is Important
There are so many reasons why website uptime is important. As I’ve briefly touched upon this topic above, I said that whenever your website cannot be accessed due to a server issue or whatnot, then that could mean a huge potential loss in revenues and profits. This is especially true if you are running your own e-commerce store.
For the most part, you want your website to be running 24/7 for extended periods of time. That is why it is vital that you go with a reliable web host that promises to give you this (and more).
Now, most of the hosting companies that you can find out there offer support for 99.9% service reliability which means that your website (if it goes down) will just be inaccessible for a small amount of time every month.
Although 99.99% service uptime guarantee is okay on the surface, if you crunch the numbers, your website could potentially be down longer than you might think. Remember that every minute counts so you want to make sure that your website is up and running for extended periods of time or risk losing profits every minute!
What is Uptime Guarantee?
Hosting companies would typically offer an uptime guarantee and this is just their way of providing some sort of compensation for the troubles that may have been caused as a result of website or service downtime.
To know what exactly you can get as compensation, you must read the service-level agreement of your hosting company. It is usually outlined either there or in their terms of service.
Do not keep your expectations up, though. Although some hosting providers will compensate you for the time that your website is down, you may not get a lot in return. If anything, you will not have to pay for a month or two on their service.
That being said, website uptime is crucial for your online success. Therefore, you should always be on the lookout for whenever your website goes down and be sure to be quick to call your hosting company when that happens.